Welcome to GoldStep.io (“GoldStep”, “we”, “our”, or “us”).
GoldStep respects your privacy and is committed to protecting the personal information you provide through our website, forms, chat widgets, checkout pages, communications, and managed digital services.
We may collect:
• full name
• business name
• email address
• phone number
• business address
• website URL
• billing and transaction details
• communication preferences
• form submissions
• customer service inquiries
• chat widget conversations
• call recordings and AI-generated call summaries where applicable
• review feedback submissions
• IP address
• browser and device data
• cookies, pixels, and analytics data
• social or messaging data from platforms you authorize us to connect
We use information to:
• provide and improve our services
• deliver websites, automations, review systems, and communication tools
• process payments and subscriptions
• respond to inquiries and support requests
• send onboarding and service communications
• monitor performance and optimize conversions
• maintain security and prevent fraud
• comply with legal, tax, and regulatory obligations
We may use trusted third-party providers for payment processing, hosting, analytics, cloud storage, communications, messaging, booking, and automation infrastructure.
We do not sell your personal information.
GoldStep may use cookies, tracking pixels, analytics tools, and conversion tracking technologies to improve website performance, understand visitor behavior, and measure campaign effectiveness.
By using our site, you consent to these technologies where permitted by law.
We retain data only as long as necessary to provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations.
We use commercially reasonable safeguards to protect information.
Subject to applicable law, you may request access, correction, deletion where legally permitted, withdrawal of consent where applicable, and removal from marketing communications.